1. Please return your products accompanied by the Return Form you received with your package. Make sure to fill in the entire form and the code that best explains the reason for your return or exchange. In case your not in the possession of the document anymore, you can find it here: Return Form.

2. Place the Return form together with the item(s) you wish to return in the original packaging or other professional postage material (damaged goods will not be accepted for returns).

3. Attach the address label to your parcel and use any of your preferred shipping methods. Return Shipments are at the customer’s own cost and responsibility.

If you have any questions about your exchange or return, that are not answered on the Return Form, please contact us at info@easytimes.store with your question and order number. Do not forget to specify if it is a return or an exchange and provide the reason so we can instruct you accordingly.

Easy Times Merchandise cannot be held responsible for anything lost or damaged in transit. To secure the arrival of your return, we advise using a postal service with tracking and/or insurance.

Return Address

Easytimes Store B.V.
Luchtvaartstraat 4
1059 CA Amsterdam
The Netherlands

Unused purchased items are exchangeable in any different size or product if available. Exchanges are only processed after receiving your returned products and are based on stock availability at that time. Unfortunately size or style exchanges. If you are interested in a different product, please return your item(s) to us and simply let us know your preferred product, color, and size on the Return Form.

Before your parcel leaves our stockroom, it has been fully checked by our team. If you, unfortunately, still received an item classified as faulty or damaged, please inform us within 7 days after receiving your order at info@easytimes.store in order to be eligible for alternatives such as exchanges, refunds or repairs. Please accompany this request with your order number and (if needed) images to clarify the reason for this request

We will accept a return for faulty items if it has failed to live up to its life expectancy and is covered by our warranty policy. The warranty policy is dependent on the product category and the reason for failure. We will not accept a return for a faulty item if it isn’t covered by our warranty policy or if the product is damaged by improper use. The intention of use is at the discretion of Overload and will be judged reasonable.

When your return has been accepted, your refund will be issued and you will receive a confirmation email. A refund will be issued to your original payment method within 1-2 working days. Transfer time will vary based on your used payment method.